Does Squarespace Include Email? Exploring Built-in Features and Add-On Options

By Akim Perminov

Founder & Lead Designer

When it comes to building a cohesive online presence for your brand or business, having a consistent email address that matches your domain can be as crucial as your website's design. Recognizing this, many website building platforms, such as Squarespace, offer integrated solutions. Squarespace allows users to set up a custom email address tied to their domain which helps maintain a professional image. Customers and clients are more likely to trust an email coming from a domain-based address, as opposed to a generic one from free email services.

Though setting up an email with Squarespace is straightforward, it involves choosing a package that fits your needs. Squarespace has partnered with Google Workspace to provide this service, which is a key factor to consider when evaluating the costs and integrating tools necessary for effective communication. Apart from personalized email addresses, Squarespace also extends the capability with email marketing features, adding to the platform's allure for business owners looking for an all-in-one solution to manage their online and email marketing efforts.

Key Takeaways

  • Squarespace provides a feature to create custom domain-based email addresses.

  • Email setup on Squarespace is user-friendly but linked to different pricing and plans.

  • The platform offers integrated email marketing features for comprehensive brand management.

Overview of Squarespace's Services

In my experience, Squarespace stands out for its all-in-one platform offering website creation alongside various additional services, one of which includes the option for email via an integration.

What is Squarespace?

Squarespace is a comprehensive website building platform that I have found to be user-friendly and design-centric. The service allows individuals and businesses to create and maintain aesthetically appealing and responsive websites without the need for extensive coding knowledge.

Core Features of Squarespace

  • Website Builder: Squarespace provides a drag-and-drop website builder, which I consider intuitive and well-suited for designing professional websites.

  • Templates: There is a wide selection of customizable templates that are sleek and modern.

  • E-commerce Capabilities: For business users, Squarespace includes robust e-commerce features like the ability to sell products, manage inventory, and process payments.

  • Marketing Tools: It also provides built-in SEO tools, email campaign functionalities, and social media integration to help promote websites.

  • Analytics: The platform offers detailed analytics that I've used to gain insights into website performance and visitor behavior.

  • Customer Support: I've found their customer support to be accessible and helpful, providing assistance through various channels.

Squarespace and Email Integration

I understand that integrating email services with your website can streamline your business communications and marketing efforts. Squarespace offers options for this integration through built-in features and support for third-party email services.

Email Campaigns and Features

Squarespace provides a native solution with its Email Campaigns service, enabling you to create and send custom emails that align with your website's design. I've found that these campaigns are particularly useful for maintaining brand consistency across all points of contact with your audience. You can set up and send emails using a custom email address that matches your domain, which adds a layer of professionalism to your correspondence.

Third-party Email Service Integration

For those who prefer to use established email platforms like Google Workspace or Outlook, Squarespace facilitates Third-party Email Service Integration. I appreciate how Squarespace simplifies this process by offering a straightforward way to connect these services to your domain, allowing for seamless synchronization with your business's communication tools.

By employing either Squarespace's built-in options or linking to a third-party service, you can integrate email functionality to meet the needs of your business efficiently.

Setting Up Email with Squarespace

When creating a Squarespace website, I can establish a professional presence with a custom email address that matches my domain. Squarespace offers domain-based email solutions and allows the integration of external email accounts with my site.

Domain-Based Email Solutions

I can purchase G Suite by Google through Squarespace to create a domain-based email address. This is an integrated solution that adds credibility to my business communications. Here's a simple breakdown:

  • G Suite Integration: Seamless with my domain.

  • Professional Email: Address**.

G Suite not only provides me with email but also includes various tools like Google Calendar and Google Drive, which can help me manage my business effectively.

Linking External Email Accounts

If I have an existing email account with another provider, I can connect it to my Squarespace domain. The key steps involve:

  1. Navigating to my domain settings in Squarespace.

  2. Setting up email forwarding to link my current email, allowing me to receive emails at my domain address.

By linking an external email account, I maintain my workflow without the need for switching platforms, ensuring a consolidated point of email communication.

Email Marketing with Squarespace

Email marketing is an essential tool for building relationships and I’ll guide you through using Squarespace’s inbuilt features to create, manage, and analyze your email marketing campaigns.

Creating Email Campaigns

I can start by choosing from customizable Email Marketing Templates offered by Squarespace. Squarespace’s user-friendly interface allows me to personalize emails with my subscriber's name and tailor the content to match my brand's aesthetic. I’ll start by picking a template, making design changes where necessary, and crafting my message before sending a test email to ensure everything looks perfect.

Managing Subscriber Lists

The heart of my email marketing endeavor is my subscriber list. It's simple to build or import a mailing list on Squarespace. I can create multiple lists for verschillende doelgroepen and keep them organized within Squarespace to ensure targeted and effective communication. Additionally, Squarespace's tools make sure I adhere to spam regulations and handle subscriber opt-outs with ease.

Analyzing Campaign Performance

After sending out campaigns, it's crucial to understand their performance. Squarespace provides detailed analytics, which includes tracking views, clicks, and subscriber growth over time. I can take these insights to refine my strategy and improve future campaigns, ensuring that my messaging resonates well with my audience.

Pricing and Plans

When choosing a Squarespace subscription, it's crucial for me to consider the cost and features of each plan, especially concerning email services. These details will help me make an informed decision based on my needs and budget.

Comparing Squarespace Plans

Squarespace provides various pricing plans tailored to different types of users, from personal websites to full-fledged online stores. Here's a quick overview:

  • Personal: This is ideal for simple websites and costs less than the business packages.

  • Business: Recommended for small businesses, it includes additional features like promotional pop-ups.

  • Commerce: Aimed at online stores, split into Basic and Advanced, with varying features such as account creation and advanced shipping.

Cost of Email Services

For email marketing, Squarespace offers an Email Campaigns service with separate pricing, allowing me to send content directly to my subscribers’ inboxes. The costs vary based on the number of campaigns I plan to send and the size of my mailing list.

Support and Resources

In addressing email setup and troubleshooting on Squarespace, I'll focus on customer support avenues and educational materials available to users.

Customer Support for Email Issues

For any email-related issues on Squarespace, I can confidently say that users have access to a robust customer support system. Here are the specific pathways to get assistance:

  • Live Chat: Available Monday to Friday from 4:00 AM to 8:00 PM ET.

  • Email Support: Offered 24/7; ideal for non-urgent in-depth inquiries.

The support team can guide you through email account creation, integration with third-party providers, and any technical glitches you may encounter.

Learning and Documentation Resources

Squarespace also provides comprehensive learning and documentation resources for a self-guided approach to managing email services:

  • Help Center: Contains detailed articles and guides for setting up email accounts and troubleshooting common problems.

  • Community Forum: A place where I can seek advice from fellow users and find previously answered questions related to email services on Squarespace.

Alternatives to Squarespace Email

While Squarespace has a partnership with Google Workspace for email services, I understand not everyone may prefer this option. Below, I've detailed some third-party email hosting alternatives and weighed their pros and cons.

Third-party Email Hosting Options

  • Google Workspace: It offers integration with other Google services like Drive and Docs.

  • Microsoft 365: Suitable for those invested in the Microsoft ecosystem.

  • Zoho Mail: A cost-effective solution with ad-free email hosting.

  • ProtonMail: Known for its focus on security and privacy.

Pros and Cons of External Providers

Google Workspace

  • Pros: Seamless integration with Squarespace, robust collaboration tools.

  • Cons: Monthly cost can add up for small businesses.

Microsoft 365

  • Pros: Familiar interface for Windows users, comprehensive suite of tools.

  • Cons: Can be more expensive, depending on the plan.

Zoho Mail

  • Pros: Affordable, with a free tier for basic needs.

  • Cons: Might lack some advanced features found in other services.


  • Pros: High level of encryption and security.

  • Cons: The free tier has limited storage and features.

Frequently Asked Questions

In my experience with Squarespace, I've found that subscribers often have questions about email integration and services. I've curated the most common inquiries to help clarify how email functions within the Squarespace platform.

How can I set up an email account with Squarespace?

To set up an email account with Squarespace, you need to subscribe to Google Workspace through their platform. This service is not included by default and requires a separate subscription.

What is the cost of a Squarespace email domain?

The cost of an email domain through Squarespace depends on the Google Workspace subscription as it is not part of the basic Squarespace packages. This is an additional cost, often billed annually or monthly.

Does Squarespace provide a free email service?

Squarespace does not offer a free email service. For a custom email tied to your domain, you must opt for a paid Google Workspace account.

Are email campaigns part of the Squarespace package?

Squarespace offers email campaigns as a separate feature, which allows you to send branded emails. This service isn't included in standard plans and may incur additional costs or require a separate subscription.

How do I integrate Google Workspace with my Squarespace website?

Integrating Google Workspace with your Squarespace site is straightforward. You can do it from the domain settings in your Squarespace account, where you'll find the option to set up Google Workspace.

Is there support for iCloud email on Squarespace?

I have found that while Squarespace is compatible with several email services, it does not directly support iCloud email integration in the same manner that it does for Google Workspace.

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