How to Remove Domain from Squarespace: A Step-by-Step Guide

By Akim Perminov

Founder & Lead Designer

Managing your online presence effectively often involves making changes to your domain setup. If you're using Squarespace to host your website, you might find yourself in need of removing a domain from your account. Whether you are changing your business name, moving to a different hosting platform, or simply streamlining your domains, knowing the correct procedure is crucial for a smooth transition.

While the process is straightforward, it's important to be aware of the consequences of removing a domain. Once removed, a domain is released and can be registered by someone else. Therefore, if you are considering a domain removal from Squarespace, ensure you have alternative plans for your online identity, whether that means registering a new domain or transferring your current one to another service provider. It’s essential to have a clear understanding of domain management and the steps involved in the removal process to avoid complications.

Key Takeaways

  • Understanding the correct procedure for domain removal is necessary to manage your Squarespace website effectively.

  • Before removing a domain, consider the future of your online presence and have an action plan ready.

  • Be informed about the removal process to prevent unintentional loss of domain ownership and service interruptions.

Understanding Squarespace Domain Management

https://www.youtube.com/watch?v=iY9ySVRJVhM&embed=true

When I manage a domain on Squarespace, I am working within a comprehensive platform that integrates website building and hosting with domain registration. This makes it straightforward for me to handle all aspects of my website in one place. Here are the main points I consider in Squarespace domain management:

  • Domain Registration: When I register a domain through Squarespace, it is automatically connected to my website. Squarespace even offers a free domain with annual billing plans, which can be a cost-effective option for me.

  • Configuration: If I need to adjust domain settings, I do so in the Domains panel. This includes setting or updating DNS records, renewing my domain, or even locking it for security purposes.

  • Transferring Domains: If I decide to transfer my domain to another provider, I must ensure my contact information is up to date and Whos Privacy is disabled. For more details, I refer to Transferring a domain away from Squarespace.

  • Disconnecting Domains: When I wish to remove a domain without deleting it, I can disconnect it from my site. This action doesn't cancel or delete the domain; it simply means the domain no longer points to my Squarespace site. More on this topic can be found at Disconnecting a domain from Squarespace.

By understanding these management elements, I can handle my Squarespace domain effectively and ensure it aligns with my online presence strategy.

Preparing for Domain Removal


Before I remove my domain from Squarespace, it's crucial to take the necessary preparatory steps. This ensures a smooth process and helps avoid potential complications.

Verify Domain Ownership

I need to confirm that I am the rightful owner of the domain I wish to remove. This can usually be done by checking the account under which the domain is registered and ensuring that my contact information is up to date. It's imperative that I have access to the email address associated with the domain for verification purposes.

Check Domain Connection Status

It's essential for me to verify the domain's connection status. If my domain is connected to a website hosted on Squarespace, I'll log in to my account and navigate to the Domains panel to review the connection. This helps me confirm whether the domain is still active and ensures that I'm not interrupting any live services inadvertently.

Backup Domain Data

Before proceeding with removal, I make it a point to back up any critical data associated with my domain. This includes any emails, records, or configurations that I might need in the future. I understand the importance of data backup as it prevents the loss of vital information during the removal process.

Steps to Remove a Domain from Squarespace


When managing my Squarespace website, sometimes I need to remove a custom domain. The process is straightforward if I follow the specific steps outlined below.

Access Your Squarespace Account

First, I ensure I'm logged into my Squarespace account. I locate the login option on the homepage of Squarespace and enter my credentials to access my dashboard, which is the starting point for managing all aspects of my site.

Navigate to the Domain Settings

Once in the dashboard, I click on Settings and then select Domains. Here, I see a list of all domains associated with my Squarespace account. I then click on the specific domain I wish to remove to access its settings.

Initiate the Domain Removal Process

In the domain's settings, I find the option to transfer or cancel it. If I want to transfer my domain to a new provider, I click "Transfer Domain Away from Squarespace." For domain cancellation, which must be done within five days of registration for a full refund, I select the cancellation option and follow the instructions to confirm the removal of my domain.

Post-Removal Considerations

Once the domain is removed from Squarespace, there are crucial steps I need to take to ensure everything continues to function smoothly.

Update DNS Settings Externally

After removing my domain from Squarespace, I must update the Domain Name System (DNS) settings with the new hosting provider. It's essential I reconfigure these settings promptly to restore any disrupted services, such as my website and email functionality.

Inform Your Audience About the Change

I am responsible for notifying my audience about the change to avoid any confusion. I might send out communications through email or social media indicating my new website address if it has changed. Ensuring that I keep my audience informed helps maintain my online presence and reduces the risk of losing traffic.

Troubleshooting Common Issues

When I encounter challenges in removing a domain from Squarespace, I focus on two primary areas of concern: resolving error messages effectively and understanding the reasons behind domain removal delays.

Handling Error Messages

If I receive error messages while attempting to remove a domain, my first step is to check Squarespace's guidelines on troubleshooting domain connections. This resource outlines common error types and how to address them. For instance, if the error suggests a connectivity issue, I verify my domain settings and confirm they match Squarespace’s recommendations.

Domain Removal Delays

Sometimes, there may be a delay when I try to remove a domain from Squarespace. In these situations, I look for indications such as the domain being recently registered or transferred. Domains have a typical grace period post-registration that could prevent immediate removal. If delays persist, consulting Squarespace's section on canceling a domain transfer can provide additional steps to help expedite the process.

Alternative Actions

When considering removing a domain from Squarespace, I should note that there are other routes I may take. Specifically, I can transfer to another provider or temporarily disconnect the domain, depending on my future plans.

Transferring the Domain to Another Provider

If I want to maintain ownership and keep my domain active, but no longer wish to host through Squarespace, I can transfer my domain to a different provider. This process involves unlocking the domain, obtaining a transfer code, and initiating the transfer with the new registrar.

Temporarily Disconnecting Instead of Removing

In situations where I'm not certain about the permanent deletion of my domain from Squarespace, I can opt to temporarily disconnect. This action allows me to remove the domain from my site without deleting it, preserving the opportunity to reconnect it in the future.

Frequently Asked Questions

In this section, I'll clarify common queries about managing Squarespace domains for those looking to transfer, cancel, or adjust their settings.

What are the steps to transfer a domain from Squarespace to another provider?

To transfer a domain from Squarespace, you'll initiate the transfer process in your Squarespace settings, then complete the transfer through your new provider. You'll need an authorization code from Squarespace and may have to unlock your domain first. Detailed instructions can be found in the Squarespace Help Center's guide, Disconnecting a third-party domain.

What is the process for canceling a domain registered with Squarespace?

If you've registered a domain with Squarespace and wish to cancel it, you have a five-day window from the registration date for a full refund. To cancel a domain outside of this window, the option is available but will not equate to a refund. For the cancellation steps, visit Canceling a Squarespace domain.

Can a Squarespace domain be unlinked from a website and if so, how?

Yes, a Squarespace domain can be unlinked from a website. You would do this within the Domain Settings panel of your Squarespace account, where there is an option to disconnect your domain. For a comprehensive overview, see How Do I Disconnect My Domain From Squarespace?

Is it possible to change a Squarespace domain after setting it up?

While you cannot directly change a domain name after it's been registered, you have the option to register a new domain name and then set it as the primary domain for your site. The previous domain can be kept as a redirect or removed entirely.

How can I manage or cancel a Squarespace domain during the free trial period?

During the free trial period, you manage your Squarespace domain through the same Domain panel used by live sites. However, to cancel a domain and receive a refund, you must do so within the first five days of registration. More details are provided in the official Squarespace documentation.

Does Squarespace support dynamic DNS for domains, and how can it be configured?

Squarespace does not support dynamic DNS directly for domains. If dynamic DNS is a requirement, you would need to utilize a third-party service that provides dynamic DNS, then link that service with your Squarespace site following their guidelines.

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